Frequently Asked Questions

I have enough books by consultants. Why do I need one more?

ATLooks Studio™ is not a book, nor is it yet another document. It is a living environment whereby your business processes are continuously aligned with your IT requirements and applications. It is a planning tool, knowledge management tool and operational IT solution in one. Deploying it, yields an interactive environment whereby a continuous dialogue is maintained between the business and the IT solutions that support it.

How come we spent hundreds of millions trying to shorten our time-to-market and time-to-revenue, and yet it never seems to finish?

You have been buying systems for years, thinking of only their functionality. Never before did you plan the complete IT landscape, taking into account the business processes which cross applications (such as customer service, or service delivery). Whether you are buying a new solution or not, make sure you have the right information to guide you through this decision. Buying systems is easy– implementing them is more difficult. Ask yourself (and your team) the following questions:  What is a customer in our systems?  Who are our partners, and what do they expect from us? What is a product? Service? How do we develop and support these two? You are likely to get more than one answer, because the terminology used in different systems, as well as the evolutionary nature of corporate IT, created mismatches in customer hierarchies, product catalog(s) and customer database(s).

I am the CEO. Why do I care?

ATLooks Studio™ offers a number of ways to increase efficiency in your own organization while dramatically reducing IT development cost and risk associated with the Life Cycle Development . It also increases IT customer satisfaction therefore assisting in relieving the tension between the various units in your organization.

I am on the board of directors. Should I care?

ATLooks Studio™ enables more accurate cost estimates when introducing major changes into the organization’s IT landscape. It’s also a way to get an insight into and control over what is really happening across all IT architecture components, and therefore, it enhances your existing IT Governance procedures.

Our IT is outsourced. Is this still relevant?

Many of our clients outsource their IT operations. This has nothing to do with the need to plan and execute, formalize decision making and prioritize investments. We recommend endorsing and enforcing ATLooks Studio utilization in these particular cases as it provides you with an additional, yet very important tool, for visibility and transparency much needed for your decision making process and priorities settings.

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